Operational Resilience Program Manager - Remote

Overview

An overview paragraph about the job

In Short

• Develop and maintain disaster recovery (DR) strategies that ensure compliance and stability for new product releases
• Collaborate with IT, Engineering, and Product teams to define and embed resilience requirements across digital transformation initiatives (automation, cloud, virtualization)
• Design and lead exercises and simulations (e.g., tabletop, event response) to validate response capabilities and identify improvement areas
• Drive cross-functional coordination of training and resiliency drills across business units, measuring preparedness and reporting insights
• Conduct BIAs and TIAs to assess technical and business impacts, aligning with evolving risk profiles
• Maintain and support tools used for business continuity and resiliency planning (e.g., Fusion Framework)
• Contribute to audit preparation and compliance for certifications like SOC2 and ISO 27001

Requirements

• 4+ years of experience in enterprise resiliency, business continuity, or operational risk management
• Solid technical foundation in infrastructure, SaaS tools, and storage/cloud architecture
• Strong project management skills with ability to drive cross-functional alignment and reporting
• Analytical mindset with experience in data interpretation and visualization
• Excellent communication skills and stakeholder management across business and technical teams
• Advanced English (written and spoken)
• Availability to work in North American time zones

Benefits

• 💻 Fully remote work with hardware provided
• 🌎 Global team experience with clients in North America
• 💸 Competitive USD compensation
• 📚 Training and learning stipends
• 🌴 Paid Time Off (vacation, personal, study)
• 🧘‍♂️ A culture that values autonomy, purpose, and human connection