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Resilience Operational Centre Manager - Remote

Posted 9 weeks ago
All others
Full Time
Costa Rica

Overview

The Resilience Operation Centre (ROC) provides oversight and support to the 1st line of defense (1LoD) to ensure compliance with resiliency policies, driving best practices in line with current standards and regulatory requirements.

In Short

  • Assist 1LoD teams with technology and operational resilience.
  • Support regional crisis management.
  • Contribute to the continuous improvement of resiliency processes.
  • Conduct resilience risk assessments.
  • Promote efficiency by collaborating with other ROCs.
  • Keep informed of new resilience regulations.
  • Implement industry-standard resilience practices.
  • Build insights into regional resilience risks.
  • Manage crisis response.

Requirements

  • 5+ years of experience in IT related to business & operational continuity.
  • Experience with resilience disciplines and disaster recovery.
  • Experience dealing with different partners.
  • Understanding of IT Infrastructure and Cloud.
  • Experience in project management.
  • Strong documentation skills.
  • Understanding of the resilience regulatory landscape.
  • Good communication skills.

Benefits

  • Medical, life and dental insurance.
  • Flex Work/Work from home.
  • Paid time off.
  • Annual Performance Bonus.
  • Education Reimbursement.
  • Family Bonding and Bereavement Leave.
  • Referral Program.
Experian logo

Experian

Experian is the world's leading global information services company, dedicated to empowering consumers and clients to manage their data with confidence during significant life events such as buying a home, a car, or sending a child to college. With a workforce of 20,000 people across 44 countries, Experian invests in new technologies and ideas to help clients make informed decisions, access financial services, and prevent identity fraud. Recognized as one of the 100 Best Companies to Work For by FORTUNE and listed among the World's Most Innovative Companies by Forbes Magazine, Experian prioritizes a people-first culture that emphasizes diversity, equity, and inclusion.

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