Messaging Infrastructure & Automation Lead - Remote

Overview

As the Messaging Infrastructure & Automation Lead at Launch Potato, you will own and optimize our messaging systems across email, SMS, and push channels to increase reliability, scalability, deliverability, and business impact.

In Short

• Lead messaging operations for email, SMS, and push notifications.
• Manage high-volume messaging platforms and APIs.
• Ensure compliance with email deliverability protocols.
• Build and maintain automation tools to enhance operational efficiency.
• Collaborate with cross-functional teams to align messaging strategies.
• Drive development of lifecycle and promotional messaging workflows.
• Conduct platform migrations and vendor integrations.
• Monitor deliverability and resolve messaging issues.
• Provide training and documentation for internal stakeholders.
• Maintain high-quality documentation and communication.

Requirements

• 5–7+ years in technical/messaging operations or marketing technology.
• Expertise with messaging platforms (e.g., SendGrid, Twilio).
• Advanced knowledge of email protocols (SPF, DKIM, DMARC).
• Proficiency in HTML/CSS and scripting (Python, JavaScript).
• Strong communication skills and documentation habits.
• Experience leading platform migrations and integrations.
• Ability to manage vendor relationships effectively.
• Detail-oriented with a focus on compliance and quality.
• Proven success in cross-functional collaboration.
• Growth mindset with a focus on continuous improvement.

Benefits

• Competitive base salary and profit-sharing bonus.
• Remote-first work culture with a global team.
• Opportunities for career acceleration and skills development.
• Diverse and inclusive work environment.
• Performance-driven compensation structure.
• Comprehensive benefits package.
• Flexible work arrangements.
• Support for continuous learning and innovation.
• Engagement with a high-performance culture.
• Commitment to diversity, equity, and inclusion.