Patient Financial Services Specialist (Hospital Billing) - Remote

Overview

The Patient Financial Services Specialist in Hospital Billing plays a vital role in ensuring timely billing and collections for a large multi-facility healthcare system, working remotely to maximize reimbursement and manage complex accounts.

In Short

• Fully remote position.
• Responsible for billing and collections of hospital outstanding balances.
• Utilizes Epic Hospital Billing System for account management.
• Handles high complexity accounts and denial records.
• Contacts insurance carriers for payment confirmation and claim issues.
• Documents all actions taken on accounts.
• Adheres to departmental policies and procedures.
• Requires excellent attention to detail and prioritization skills.
• Five years of accounts receivable experience preferred.
• High School Diploma / GED required.

Requirements

• Strong knowledge of Epic Hospital Billing workflows.
• Excellent oral and written communication skills.
• Professional telephone and email etiquette.
• Ability to interact professionally with insurance carriers and patients.
• Higher level problem-solving and decision-making skills.
• Ability to work independently and efficiently.
• Experience in Revenue Cycle Accounts Receivable.
• Five years of accounts receivable experience required.

Benefits

• Comprehensive compensation and benefits package.
• Support for continuous learning and growth.
• Promotes a sense of belonging and innovation.
• Prioritizes work-life balance.