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Service Supervisor - Remote

Posted 3 weeks ago
Customer Service
Full Time
Netherlands

Overview

The Service Supervisor will lead the technical customer service team to enhance customer relationships and meet organizational objectives in a healthcare context.

In Short

  • Direct the daily operations of the technical customer service team.
  • Identify and implement strategies to improve quality of service, productivity, and profitability.
  • Liaise with company management to support and implement growth strategies.
  • Plan, prioritize and delegate work tasks to ensure proper functioning of the department.
  • Required to travel to customer locations, as needed, to support technical issues and/or installations.

Requirements

  • Associate degree or higher (Computer Science or Service Repair highly desired) and 3-5 years of leadership experience.
  • Technical skills, knowledge, and experience of the medical equipment industry.
  • Technical knowledge of computer hardware and peripherals.
  • Technical knowledge of computer software on all Microsoft OS.
  • Knowledge of ISO quality systems and medical regulations.

Benefits

  • Competitive salary.
  • Paid time off and paid volunteer time.
  • Health insurance group discounts.
  • Pension plan.
Laborie Medical Technologies Corp logo

Laborie Medical Technologies Corp

Laborie Medical Technologies Corp is a world-class specialist medical company dedicated to advancing technologies that preserve and restore human dignity. With a mission focused on improving the lives of patients with pelvic and gastrointestinal conditions, as well as ensuring safe deliveries for mothers and babies, Laborie emphasizes the importance of great healthcare as a fundamental aspect of human dignity. The company fosters a supportive and empowering work environment, encouraging employees to grow their careers while making a positive impact globally. Laborie values collaboration, respect, and passion, and is committed to recognizing and rewarding its employees for their contributions.

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