Senior Product Manager - Remote

Overview

As a Senior Product Manager at Kustomer, you will organize feedback from various departments into a clear product roadmap, owning features from end to end.

In Short

• Optimize onboarding for faster implementation and self-service.
• Analyze acquisition funnel and develop product-led strategies.
• Collaborate with engineering, design, marketing, and business teams.
• Engage with users to champion customer insights.
• Oversee product development lifecycle from concept to launch.
• Act as a liaison between senior leadership and product teams.

Requirements

• 5+ years of experience in product management.
• Degree in a technical field or equivalent experience.
• Experience with AI in product management.
• Comfortable in ambiguous problem spaces.
• Strong communication skills for technical concepts.
• Data driven with a focus on customer impact.
• Passionate about learning and technology trends.
• Domain knowledge in Customer Experience/CRM is a plus.

Benefits

• Competitive salaries and stock options.
• 100% healthcare coverage in the U.S.
• 401K and WiFi reimbursement.
• Generous vacation policy.
• Pension and supplemental health insurance in the UK.