Customer Experience Executive - Remote

Overview

Ksisters is a K-Beauty, lifestyle, fashion company based in Singapore, seeking an independent, proactive, and fast learner. This role requires staying closely connected with the Singapore team to handle customer inquiries, ensure satisfaction, and oversee smooth operations in customers inquiries . The ideal candidate will thrive in a flexible work environment while maintaining clear communication and strong collaboration with the team to drive success and deliver exceptional customer experiences.

In Short

• Handle customer inquiries
• Ensure customer satisfaction
• Oversee smooth operations in customer inquiries
• Work closely with the Singapore team
• Thrive in a flexible work environment
• Maintain clear communication
• Strong collaboration with team members
• Deliver exceptional customer experiences
• Be independent and proactive
• Fast learner

Requirements

• Independent and proactive attitude
• Ability to handle customer inquiries effectively
• Strong communication skills
• Experience in customer service preferred
• Familiarity with K-Beauty products is a plus
• Ability to work in a flexible environment
• Team collaboration skills
• Problem-solving skills
• Fast learning ability
• Attention to detail

Benefits

• Work from home flexibility
• Opportunity to work in a dynamic industry
• Collaborative team environment
• Professional development opportunities
• Access to K-Beauty products
• Health and wellness benefits
• Supportive management
• Potential for career advancement
• Inclusive company culture
• Competitive remuneration