As a Site Reliability Engineer (SRE) at Kontakt.io, you will be responsible for ensuring the scalability, availability, and security of our cloud-based AI-driven healthcare platform. You will collaborate with software, data, and infrastructure teams to build highly resilient and automated systems, allowing hospitals and care facilities to operate seamlessly and without downtime.

In Short

Design and maintain highly available, fault-tolerant, and scalable cloud infrastructure.
Implement SLOs, SLIs, and SLAs to track system reliability and optimize uptime.
Participate in 24/7 on-call rotation.
Oversee production platform deployments.
Monitor latency, traffic, errors, and system health using modern observability tools.
Conduct root cause analysis (RCA) and post-mortems to continuously improve system resilience.
Automate infrastructure provisioning using Terraform, Ansible, or Pulumi.
Implement CI/CD pipelines to ensure seamless and safe deployments.
Enable self-healing mechanisms using Kubernetes operators, auto-scaling, and fault detection.
Ensure compliance with HIPAA, GDPR, and other healthcare data regulations.

Requirements

3+ years of experience as an SRE.
Strong expertise in Kubernetes, Docker, and container orchestration.
Experience managing cloud-native environments (AWS).
Experience with event-driven architectures, Kafka, or real-time data streaming.
Knowledge of machine learning infrastructure.
Previous experience in healthcare, compliance (HIPAA), and highly regulated environments.
Proficiency in Infrastructure as Code (IaC) using Terraform.
Deep knowledge of networking, DNS, load balancing, and security best practices.
Experience with CI/CD pipelines (Jenkins, CI, or ArgoCD).
Hands-on experience with monitoring and logging tools (Prometheus, Grafana, ELK, OpenTelemetry).
Strong programming skills in Python, Golang, or Bash for automation.

Benefits

Work on a mission-driven platform that improves healthcare operations and patient outcomes.
B2B contract or an employment agreement.
Competitive salary and stock option plan.
Collaborate with top engineers, data scientists, and AI experts.
Flexible remote or hybrid work options (office in Krakow).
Collaborative and self-organized environment.
Private medical care, cafeteria system.

Kontakt

Kontakt.io is a forward-thinking company that provides hospitals with an advanced care delivery operations platform, utilizing intelligent data analysis to deliver actionable insights, predictions, and AI-driven recommendations. With a focus on optimizing resource allocation, enhancing operational efficiency, and improving care coordination, Kontakt.io has experienced significant growth, expanding its team and quadrupling its Annual Recurring Revenue (ARR) in the past two years. Backed by a substantial investment from Goldman Sachs, the company is poised for further expansion, aiming for over $100M in ARR. Kontakt.io emphasizes simplicity and speed in its solutions, offering a user-friendly experience, rapid deployment, and scalable pricing, all while ensuring compliance with industry standards. The company fosters a collaborative and dynamic work environment, making it an attractive place for professionals looking to make a meaningful impact in healthcare technology.

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