EMEA Technical Account Manager - Italy - Remote

Overview

You will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team, enabling Customers to leverage APIs and microservices to drive their business initiatives.

In Short

• Work in a fast-paced start-up environment.
• Enable customers to leverage APIs and microservices.
• Interface with customers throughout their lifecycle.
• Identify growth opportunities for customers.
• Collaborate with the EMEA sales team.
• Build a large portfolio of customers.
• Utilize self-service technology to maximize customer value.
• Strong organizational and communication skills required.
• Pioneer customer management approaches.
• Act as a stellar teammate for the rest of the company.

Requirements

• Strong organizational skills.
• Excellent communication skills.
• Experience in customer experience roles.
• Ability to work in a fast-paced environment.
• Familiarity with APIs and microservices.
• Sales support experience is a plus.
• Ability to identify growth opportunities.
• Team player mentality.
• Experience in enterprise software is beneficial.
• Willingness to learn about digital business operations.

Benefits

• Opportunity to work in an innovative technology domain.
• Chance to modernize enterprise software.
• Build strong relationships with key customers.
• Work alongside a dynamic team.
• Engage in a challenging and exciting role.
• Learn about business operations in the digital age.
• Contribute to customer success.
• Be part of a growing start-up.
• Develop skills in customer management.
• Participate in a collaborative work environment.