Operations Coordinator - Remote

Overview

The Operations Coordinator will play a critical role in supporting day-to-day operational activities, helping improve processes, and ensuring excellent service and performance across multiple teams and programs.

In Short

• Serve as a versatile team member for operational tasks.
• Create and document processes and SOPs.
• Manage data accuracy and consistency.
• Create and deliver reports using Excel and Power BI.
• Identify and solve issues in reports.
• Support team members with system setups and troubleshooting.
• Train team members on technical platforms.
• Assist in managing team performance.
• Handle sensitive situations with professionalism.
• Contribute to communication and client interaction standards.

Requirements

• Flexibility and willingness to adapt to various tasks.
• Strong data management skills.
• Proficiency in Excel and Power BI.
• Ability to create SOPs.
• Strong communication skills.
• High emotional intelligence.
• Experience in performance management.
• Problem-solving mindset.
• Team-oriented attitude.
• Commitment to continuous improvement.

Benefits

• Dynamic and fun workplace culture.
• Opportunities for personal and organizational growth.
• Supportive team environment.
• Commitment to excellence in operations.
• Open communication and collaboration.