Loyalty Specialist I - Remote

Overview

Join a National Top Workplace where the best minds in loyalty come together, driven by passion and innovation. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.

In Short

• Work from home with high-speed internet required.
• Must be located in Florida, Georgia, Louisiana, Mississippi, Oklahoma, Tennessee, or Texas.
• Handle incoming inquiries and manage a high volume of calls.
• Utilize AI-powered tools for personalized service.
• Adhere to client-specific guidelines for customer service.
• Complete a 7-week remote training program.
• Full-time position, 40 hours/week with weekend availability required.
• Starting pay of $17/hour with performance bonuses.
• Robust health insurance and generous PTO.
• Career growth pathways within a top-rated remote work culture.

Requirements

• High school diploma from an accredited institution.
• Minimum of 2 years of customer service experience.
• Proficiency in Microsoft Office Suite.
• Strong problem-solving skills and attention to detail.
• Excellent verbal and written communication skills.
• Reliable and flexible in a dynamic environment.
• Adequate private work setup with strong internet connection.

Benefits

• Remote work with specified state residency.
• Full-time hours with set shifts after training.
• Potential to earn performance bonuses.
• Health insurance including medical, dental, and vision.
• Free fitness benefits and generous PTO.
• 401(k) with company match and annual profit sharing.
• Career growth opportunities.