Research Director, Win-Loss - Remote

Overview

As the Research Director for Win-Loss at Klue, you will lead research programs that help B2B technology companies understand their market positioning and improve their win rates through actionable insights.

In Short

• Lead the design and delivery of win-loss research programs for B2B software clients.
• Conduct detailed interviews to gather insights on client success and challenges.
• Analyze data trends and present findings to clients.
• Collaborate with client success teams to ensure program effectiveness.
• Manage multiple concurrent projects while meeting deadlines.
• Utilize AI tools and software for data analysis.
• Support client management and drive renewal opportunities.
• Communicate findings clearly to executive-level stakeholders.
• Foster a collaborative team environment.
• Participate in a hybrid work model, balancing remote and in-office work.

Requirements

• Intermediate to senior experience in B2B software or technology research.
• Strong communication and presentation skills.
• Experience in market research programs.
• Ability to manage multiple projects effectively.
• Proficient in data analysis and visualization tools.
• Experience with AI tools like ChatGPT.
• Creative problem solver with strategic thinking capabilities.
• Proven track record of exceeding performance targets.
• Superb interviewing and writing skills.
• Ability to articulate complex ideas into actionable insights.

Benefits

• Competitive base salary.
• Health and dental benefits starting on Day 1.
• Employee Stock Option Plan participation.
• Flexible time off policy.
• Access to leadership, including the CEO.