Remote Program Analyst Lead

Overview

The Remote Program Analyst Lead at Kentro will support the VA-ESOM contract, providing critical onsite and remote IT support to a vast network of VA employees and contractors.

In Short

• Lead a team in resolving high-visibility client initiatives.
• Gather and analyze source data for informed decision-making.
• Develop metrics and conduct daily interactions with stakeholders.
• Guide junior team members and ensure project timelines are met.
• Create tools for client communication and recommendations.
• Contribute to program strategy and improve delivery.
• Support the Enterprise Monitoring and Event Management of the VA.
• Work primarily during Eastern Time hours.
• Remote working environment.
• Join a community focused on professional growth and innovation.

Requirements

• Experience in program analysis and project management.
• Proficiency with ServiceNow and SharePoint.
• Strong analytical and data-driven decision-making skills.
• Leadership experience in guiding teams.
• Ability to develop and communicate metrics effectively.
• Experience in IT support environments.
• Excellent communication skills.
• Ability to work in a remote setting.
• Knowledge of VA operations is a plus.
• Commitment to fostering professional development.

Benefits

• Opportunity for personal and professional growth.
• Supportive community focused on innovation.
• Engagement in meaningful change initiatives.
• Flexible remote work environment.
• Collaboration with a diverse team of experts.
• Impactful role in supporting VA missions.
• Access to a variety of resources for professional development.
• Engagement in high-visibility projects.
• Contribution to strategic program improvements.
• Dynamic work culture.