Remote Otter LogoRemoteOtter

Customer Experience Lead - Landscaping and Snow Removal - Remote

Posted 5 days ago
Customer Service
Communication
Excel
Data Integrity
Problem Solving
Kellermeyer Bergensons Services logo

Kellermeyer Bergensons Services

Customer Service
Full Time
USA

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Overview

An overview paragraph about the job

In Short

  • Full-time opportunity in customer service
  • Fast-paced and ever-changing environment
  • Assist customer service team members daily
  • Address customer and vendor inquiries
  • Maintain records of communication
  • Provide information for business reviews
  • Identify and track unresolved complaints
  • Work hours: Mon - Fri, 8am to 4:30pm

Requirements

  • 3+ years’ experience in customer service/administrative role
  • Proficient in Excel (formulas, filtering, sorting, VLOOKUP)

Benefits

  • Medical, dental, vision insurance
  • Paid Time Off
  • Paid Holidays
  • Sick Time
  • Life Insurance
  • 401k plan with a match
  • Pet Insurance
  • Discount Program on various services

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