Remote Otter LogoRemoteOtter

Customer Experience Lead - Landscaping and Snow Removal - Remote

Posted 7 weeks ago
Customer Service
Full Time
USA

Overview

An overview paragraph about the job

In Short

  • Full-time opportunity in customer service
  • Fast-paced and ever-changing environment
  • Assist customer service team members daily
  • Address customer and vendor inquiries
  • Maintain records of communication
  • Provide information for business reviews
  • Identify and track unresolved complaints
  • Work hours: Mon - Fri, 8am to 4:30pm

Requirements

  • 3+ years’ experience in customer service/administrative role
  • Proficient in Excel (formulas, filtering, sorting, VLOOKUP)

Benefits

  • Medical, dental, vision insurance
  • Paid Time Off
  • Paid Holidays
  • Sick Time
  • Life Insurance
  • 401k plan with a match
  • Pet Insurance
  • Discount Program on various services
Kellermeyer Bergensons Services logo

Kellermeyer Bergensons Services

Kellermeyer Bergensons Services (KBS) is a leading provider of essential facility services in North America, dedicated to helping clients maintain clean and healthy operations for over fifty years. The company is built on core values of trust, reliability, service, and integrity, fostering a culture that acknowledges the dignity of all work and embraces a diverse and inclusive workforce. KBS is committed to delivering high-quality service in the hospitality sector and is focused on building strong relationships with its clients to ensure satisfaction and retention.

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