Technical Account Manager - West - Remote

Overview

The Technical Account Manager will support the sales organization by engaging in systems design, conducting product demonstrations, and providing comprehensive support for vertical applications/use cases, major projects, and proof of concepts.

In Short

• Support sales with pre-sales technical assistance and product education.
• Manage solution design and prepare proof of concepts.
• Educate end-users and system integrators on product capabilities.
• Provide comprehensive support before, during, and after sales.
• Assist in defining specifications for future projects.
• Build relationships with architects and consultants.
• Support trade shows and events with technical demonstrations.
• Conduct product training for sales teams and customers.
• Gather and analyze customer feedback to improve services.
• Travel 50-70% within the designated region.

Requirements

• High School Diploma required; Associate's or Bachelor's degree preferred.
• 3-5 years of field application experience in the security market.
• Excellent communication and presentation skills.
• Strong technical background in complex products.
• Good knowledge in system design and installation.
• Customer-focused with strong relationship-building skills.
• Self-motivated with strong organizational skills.
• Proficient in Microsoft Office Suite.

Benefits

• Competitive salary with commission opportunities.
• Work in a dynamic and innovative environment.
• Opportunities for professional growth and development.
• Inclusive workplace culture that values diversity.
• Support for employees with disabilities.