Staff Systems Engineer - Remote

Overview

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners, a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

In Short

• Collaborate with Architecture on designing new features and capabilities for our OpenStack product.
• Research software, hardware, and other technologies in support of advancing our private cloud portfolio.
• Optimize the cost, availability, performance, and developer experience of our OpenStack environment.
• Validate new OpenStack releases through a combination of automated functional and performance testing.
• Integrate evolving security and compliance requirements into new OpenStack environment releases.
• Continue to evolve and enhance our existing deployment automation capabilities.
• Support SRE team for L3 escalations.

Requirements

• Expertise in Engineering processes: deliver a service that meets requirements from a specification, test and validate the product, optimize configuration, and enable production deployment.
• Systems thinking: the ability to understand and address complex problems by understanding relationships within an interconnected system rather than just its individual parts.
• Data-driven decision making: the capability to define metrics for success and failure, to design systems and processes to test and gather relevant data needed to decide, and the willingness to let data guide decision making rather than relying on existing biases.
• Expertise with OpenStack (+ 7 Years).
• Expert Linux knowledge.
• Experience automating infrastructure including bare-metal provisioning.

Benefits

• Proficiency with Bash, Python or Go, including ability to write basic scripts/software.
• Experience writing Ansible playbooks and openstack-ansible.
• Prior experience and knowledge of Git and peer-review workflow.
• Experience with CI/CD tools.
• Knowledge of testing tools and techniques.
• Experience with managing servers, data centers, networking, and security.
• Prior experience with Ceph/ZFS storage.
• Experience with component integration using APIs and SDKs.
• Prior contributions to open-source software.
• Strong communication and presentation skills.
• Willingness to learn by asking questions and showing initiative to learn.
• Ability to actively participate in team meetings, providing accurate and complete status updates.
• Experience and enthusiasm for mentoring colleagues.
• AI and MML experience are a plus.