Director of Operations Program Management (New Product Introduction and Launch Operations) - Remote

Overview

The Director of Operations Program Management at Kaseya is responsible for orchestrating the successful launch of new products, ensuring cross-functional collaboration and strategic alignment across various teams.

In Short

• Lead the end-to-end process for new product launches.
• Build and manage integrated launch plans across multiple teams.
• Define NPI strategies and frameworks for product launches.
• Ensure operational and technical readiness for launches.
• Drive field readiness and support for sales and customer success teams.
• Conduct post-launch reviews to assess performance.
• Manage a small team of NPI program managers.
• Collaborate with senior stakeholders on launch priorities.
• Implement continuous improvement in NPI processes.
• Foster a culture of transparency and accountability.

Requirements

• 10+ years in B2B technology, particularly in SaaS.
• 5+ years leading complex cross-functional launches.
• Proven track record of successful product launches.
• Strong project management skills.
• Excellent communication skills.
• Experience with structured NPI frameworks.
• Preferred experience in IT management or cybersecurity.
• Background in product-led growth or subscription models.
• Experience building NPI functions from scratch.
• Ability to work effectively with senior executives.

Benefits

• Opportunity to lead impactful product launches.
• Work in a dynamic and growing company.
• Collaborate with diverse teams across the organization.
• Contribute to the success of a leading IT management solutions provider.
• Flexible work environment with hybrid options.
• Engage in continuous learning and professional development.
• Be part of a culture focused on innovation and customer success.
• Competitive compensation and benefits package.
• Join a team that values transparency and collaboration.
• Make a significant impact on the company’s growth trajectory.