Product Manager - AI Solutions - Remote

Overview

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.

In Short

• Lead product strategy and roadmap development for Karbon’s AI's suite of products.
• Conduct deep customer research and market analysis to identify opportunities and unmet needs.
• Translate customer insights into detailed product specifications and use cases.
• Ensure alignment with business goals and customer value.
• Collaborate closely with R&D throughout the product development lifecycle.
• Define and monitor key product metrics to measure success and drive continuous improvement.
• Partner with sales and customer success to enable successful product adoption and customer satisfaction.
• Evangelize and communicate Karbon AI’s product and vision directly with customers, analysts, and the global community of practitioners.

Requirements

• 10+ years of experience in product management, with a proven track record of success in the SaaS space.
• Experience building products using LLM/AI technologies from concept to go to market.
• Deep understanding of data privacy, data security, and/or AI governance.
• Strong technical acumen, with the ability to translate complex technical concepts into clear product requirements.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate across teams.
• Data-driven mindset, with a focus on using metrics to measure product performance and customer impact.
• Passion for building innovative products that solve real-world problems.
• You understand agentic workflows and/or have done something similar in the past.

Benefits

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines.
• Strong benefits package including paid flexible time off.
• Company paid medical, dental, and vision for you and eligible dependents.
• Fully company funded short and long term disability.
• 401(k) with company matching.
• Flexible Spending Account.
• Up to 8 weeks paid parental leave.
• Work-from-home stipend.
• Collaborative, team-oriented culture that embraces diversity.
• Fast-growing company that promotes high performers from within.