Product Manager - AI Solutions - Remote

Overview

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 18.5 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.

In Short

• Lead product strategy and roadmap development for Karbon’s AI's suite of products.
• Conduct deep customer research and market analysis to identify opportunities and unmet needs.
• Translate customer insights into detailed product specifications and use cases.
• Ensure alignment with business goals and customer value.
• Collaborate closely with R&D throughout the product development lifecycle.
• Define and monitor key product metrics to measure success and drive continuous improvement.
• Partner with sales and customer success to enable successful product adoption and customer satisfaction.
• Evangelize and communicate Karbon AI’s product and vision directly with customers, analysts, and the global community of practitioners.

Requirements

• 10+ years of experience in product management, with a proven track record of success in the SaaS space.
• Experience building products using LLM/AI technologies from concept to go to market.
• Deep understanding of data privacy, data security, and/or AI governance.
• Strong technical acumen, with the ability to translate complex technical concepts into clear product requirements.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate across teams.
• Data-driven mindset, with a focus on using metrics to measure product performance and customer impact.
• Passion for building innovative products that solve real-world problems.
• You understand agentic workflows and/or have done something similar in the past.

Benefits

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines.
• Strong benefits package including:
• Paid Flexible Time Off with an encouraged 4 weeks use per year.
• Company paid medical for you and eligible spouse/partner and dependents.
• Company paid dental and vision and eligible spouse/partner and dependents.
• Fully company funded short and long term disability.
• Fully company paid life insurance.
• 401(k) with company matching.
• Flexible Spending Account.
• Up to 8 weeks paid parental leave.
• Work-from-home stipend.
• Work with (and learn from) an experienced, high-performing team.
• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback.
• Be part of a fast-growing company that firmly believes in promoting high performers from within.