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Client Success Manager - Remote

Posted 2 days ago
Sales / Business
Full Time
Philippines

Overview

This role involves managing leads, conducting needs assessments, identifying suitable candidates from our talent pool, and facilitating the candidate selection and onboarding processes. The ideal candidate is skilled in CRM management, contract negotiation, and client education, ensuring a smooth client experience from lead generation through onboarding.

In Short

  • Manage leads and conduct needs assessments.
  • Identify suitable candidates from the talent pool.
  • Facilitate candidate selection and onboarding processes.
  • Ensure smooth client experience from lead generation to onboarding.
  • Strong communication skills required.
  • Sales and negotiation abilities are essential.
  • Commitment to customer service and satisfaction.
  • Problem-solving skills to address issues quickly.
  • Organizational and time management skills needed.
  • Technical proficiency in CRM software is a must.

Requirements

  • Strong verbal and written communication skills.
  • Proven sales and negotiation skills.
  • Customer service orientation.
  • Ability to solve problems creatively.
  • Excellent organizational skills.
  • Strong interpersonal skills for relationship building.
  • Competence in CRM software and sales tools.
  • Adaptability to changing client needs.
  • Results-driven mentality.

Benefits

  • Government mandated benefits.
  • 13-month pay.
  • HMO after 1 month of employment.
  • Non-taxable allowances.
  • Paid leaves.
K1X logo

K1X

Acadaca is a dynamic and innovative company specializing in paid social marketing for e-commerce brands. With a focus on driving performance and growth, Acadaca actively manages multiple social accounts and leverages data analytics to optimize campaigns across platforms like Facebook, Meta, Pinterest, and TikTok. The company prides itself on fostering a collaborative and fast-paced work environment, offering best-in-class benefits and a strong commitment to work-life balance. Acadaca embraces remote work, ensuring that location is not a barrier to joining their diverse team. As an Equal Employment Opportunity and Affirmative Action employer, Acadaca values inclusivity and is dedicated to creating a supportive workplace for all employees.

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