Senior Professional Services Software Engineer - Remote

Overview

The Senior Professional Services Software Engineer at JumpCloud will work remotely and be responsible for building custom solutions for customers, collaborating with engineering teams, and improving customer experiences through innovative tooling.

In Short

• Meet with and build solutions for customers.
• Collaborate on projects that enhance customer quality of life.
• Utilize Jira for work tracking and stakeholder communication.
• Interact with customers to provide documentation and implementation support.
• Analyze data trends for tooling improvements.
• Lead meetings and represent the team in strategic discussions.
• Design complex tools using advanced programming knowledge.
• Prioritize work for sprints and mentor less experienced team members.
• Contribute to cross-departmental initiatives.
• Drive creative problem-solving in IT administration.

Requirements

• 9+ years of programming/scripting experience.
• Experience in an agile software team.
• Familiarity with the software development life cycle (SDLC).
• Experience leading technical teams.
• Bachelor’s degree with relevant experience.
• Strong desire to improve IT admin solutions.
• Creative problem-solving skills.
• Analytic approach to customer solutions.
• Experience with various programming languages and tools.

Benefits

• Work remotely from anywhere in India.
• Opportunity to work on diverse projects.
• Collaborative engineering environment.
• Chance to mentor and grow within the team.
• Contribute to key initiatives across departments.