As a Professional Services Software Engineer at JumpCloud, you will be part of the Customer Tools engineering team, creating and maintaining custom solutions for customers to enhance their IT management experience.

In Short

Work remotely with a focus on customer solutions.
Collaborate with the Customer Tools team on various projects.
Utilize Jira for project tracking and communication.
Engage with customers to build and document solutions.
Identify trends to improve tooling.
Lead meetings and represent the team in strategic discussions.
Design tools using advanced programming knowledge.
Assist in prioritizing work during sprints.
Provide mentorship to junior team members.
Contribute to key initiatives across departments.

Requirements

9+ years of programming/scripting experience.
Experience in an agile software development environment.
Familiarity with all stages of the SDLC.
Strong problem-solving skills and creativity.
Analytical and collaborative mindset.
Experience with PowerShell and Bash scripting.
Knowledge of cloud services like AWS and Azure.
Proficiency in working with RESTful APIs.
Experience with Git repositories.
Knowledge of Python or other object-oriented languages.

Benefits

Opportunity to work remotely.
Engaging projects that impact customer experiences.
Collaborative and innovative work environment.
Professional growth and mentorship opportunities.
Exposure to a variety of technologies and tools.

JumpCloud

JumpCloud® is a remote-first company that provides a unified open directory platform designed to simplify the management of identities, devices, and access across organizations. Catering to IT teams and managed service providers, JumpCloud® enables secure remote work and device management for various operating systems, including Windows, Apple, Linux, and Android. The company focuses on delivering IT solutions that enhance security and operational efficiency for small to medium enterprises, particularly in the commercial segment. With a commitment to building connections and fostering a collaborative work environment, JumpCloud® values innovative thinking and encourages employees to contribute their unique ideas.

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