Sales Engineer - Remote

Overview

The Sales Engineer at JumpCloud® will act as a technical trusted advisor, providing consultative support for organizations evaluating the JumpCloud platform while helping to drive revenue growth.

In Short

• Act as a technical trusted advisor for JumpCloud platform evaluations.
• Provide tailored product demonstrations to prospects.
• Identify customer pain points and align solutions accordingly.
• Support sales teams with product-related questions and skill development.
• Build relationships with partners through technical enablement.
• Assist prospects with setup and configuration of free trials.
• Conduct technical Q&A during the trial process.
• Assess prospect readiness for formal sales cycles.
• Advise on best practices for customer implementation.
• Identify common technical issues for product improvement.

Requirements

• Excellent written and verbal communication skills.
• Ability to simplify complex concepts.
• Comfortable speaking with technical evaluators and IT leaders.
• Desire and ability to learn new complex concepts.
• 3 to 5 years experience in a technical Sales Engineering role.
• Strong knowledge of Cloud/SaaS technologies.
• Understanding of Active Directory environments.
• Familiarity with network architecture.
• Knowledge of authentication and authorization protocols (SAML, OIDC/OAuth, LDAP, RADIUS).
• Experience with MDM, RMM, or similar endpoint solutions.
• Fluency in English (written and spoken).

Benefits

• Work remotely from anywhere.
• Join a rapidly expanding Pre-Sales Engineering team.
• Opportunity to work with innovative cloud solutions.
• Collaborate with sales and technical teams.
• Enhance technical and sales skills.