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Sales Engineer - Remote

Posted 3 days ago
Sales / Business
Full Time
Malaysia

Overview

The Sales Engineer at JumpCloud® will act as a technical trusted advisor, providing consultative support for organizations evaluating the JumpCloud platform while helping to drive revenue growth.

In Short

  • Act as a technical trusted advisor for JumpCloud platform evaluations.
  • Provide tailored product demonstrations to prospects.
  • Identify customer pain points and align solutions accordingly.
  • Support sales teams with product-related questions and skill development.
  • Build relationships with partners through technical enablement.
  • Assist prospects with setup and configuration of free trials.
  • Conduct technical Q&A during the trial process.
  • Assess prospect readiness for formal sales cycles.
  • Advise on best practices for customer implementation.
  • Identify common technical issues for product improvement.

Requirements

  • Excellent written and verbal communication skills.
  • Ability to simplify complex concepts.
  • Comfortable speaking with technical evaluators and IT leaders.
  • Desire and ability to learn new complex concepts.
  • 3 to 5 years experience in a technical Sales Engineering role.
  • Strong knowledge of Cloud/SaaS technologies.
  • Understanding of Active Directory environments.
  • Familiarity with network architecture.
  • Knowledge of authentication and authorization protocols (SAML, OIDC/OAuth, LDAP, RADIUS).
  • Experience with MDM, RMM, or similar endpoint solutions.
  • Fluency in English (written and spoken).

Benefits

  • Work remotely from anywhere.
  • Join a rapidly expanding Pre-Sales Engineering team.
  • Opportunity to work with innovative cloud solutions.
  • Collaborate with sales and technical teams.
  • Enhance technical and sales skills.
JumpCloud logo

JumpCloud

JumpCloud® is a remote-first company that provides a unified open directory platform designed to simplify the management of identities, devices, and access across organizations. Catering to IT teams and managed service providers, JumpCloud® enables secure remote work and device management for various operating systems, including Windows, Apple, Linux, and Android. The company focuses on delivering IT solutions that enhance security and operational efficiency for small to medium enterprises, particularly in the commercial segment. With a commitment to building connections and fostering a collaborative work environment, JumpCloud® values innovative thinking and encourages employees to contribute their unique ideas.

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