Remote Otter LogoRemoteOtter

Sales Engineer - Remote

Posted 3 days ago
Sales / Business
Full Time
USA

Overview

We’re seeking a Sales Engineer to join our growing team and play a critical role in the pre-sales process across our three healthcare SaaS business units. This individual will act as the technical expert throughout the sales cycle — helping articulate product capabilities, guide solution design, and ensure seamless handoffs to our implementation and client success teams.

In Short

  • Lead Business/Workflow Process Assessments (BPAs) with prospective clients to uncover workflow gaps and opportunities
  • Develop tailored solution presentations and product demos that speak to the clinical, operational, and IT stakeholders
  • Translate complex requirements into scalable, implementable system configurations
  • Partner with Account Executives to provide technical consultation during the sales cycle
  • Own the technical handoff from Sales to Implementation, ensuring complete and accurate knowledge transfer
  • Support Implementation Managers during configuration, testing, and go-live
  • Serve as the technical subject matter expert for integrations, system capabilities, and data flows
  • Consult on EMR/EHR integration options, API workflows, and custom configurations
  • Document customer-specific requirements and provide input to internal knowledge bases and enablement tools
  • Collaborate with Product to share market feedback and feature gaps

Requirements

  • 3+ years in a Sales Engineer, Solutions Consultant, or Implementation Consultant role within a SaaS environment
  • Experience with healthcare technology, medical practice operations, or surgical workflow solutions
  • Strong technical fluency; ability to articulate platform capabilities and integration mechanics
  • Familiarity with APIs, HL7/FHIR, and EMR/EHR systems (e.g., Epic, Cerner, Athenahealth)
  • Exceptional communication and presentation skills across clinical, operational, and technical audiences
  • Proven ability to support multiple products, teams, and priorities in a fast-paced, evolving environment
  • Experience developing scalable documentation and pre-sales assets is a plus
  • Collaborative and proactive team player with a customer-first mindset

Benefits

  • Competitive salary plus commissions/bonus, 401(k) with company match up to 4%
  • 100% employer covered medical, dental & vision plans for the employee through UHC. Plus, employee covered plans available for dependents.
  • Mental health & EAP programs, Long Term Disability and Life Insurance
  • Monthly Home Internet, Meal & Wellness allowances
  • Home Office Setup & Equipment (Mac or PC of your choice!)
  • Flexible Time Off
  • 10 Holidays + 2 Holiday Eves
  • 18 days PTO, 18 days Sick Leave
  • Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3)
Surgimate logo

Surgimate

Surgimate is an innovative enterprise SaaS company dedicated to transforming how healthcare practices manage surgical operations. With a mission to streamline and enhance the coordination of surgeries, Surgimate aims to replace outdated, inefficient back-office processes with a unified platform that integrates data, surgeons, patients, and staff. This approach not only reduces administrative burdens and delays but also improves patient experiences and boosts practice profitability. The company operates with a remote-first culture, fostering collaboration among a distributed team across the US and Israel, and emphasizes flexibility, teamwork, and a commitment to impactful healthcare solutions.

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