Customer Service Representative - Remote

Overview

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative at Jonesbororealtycompany, a leading real estate agency in Jonesboro.

In Short

• Provide exceptional service to clients in real estate.
• Respond to customer inquiries about services, properties, and policies.
• Handle and resolve customer complaints professionally.
• Maintain accurate records of customer interactions.
• Collaborate with team members for a seamless customer experience.
• Assist with administrative tasks like filing and scheduling.
• Stay updated on industry trends and company policies.
• Follow up with customers to ensure satisfaction.
• Work full-time, 40 hours per week.
• Join a dynamic and growing company.

Requirements

• High school diploma or equivalent.
• Proven customer service experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Proficient in Microsoft Office and data entry.
• Knowledge of the real estate industry is a plus.
• Ability to multi-task in a fast-paced environment.
• Must be able to work full-time.

Benefits

• Competitive salary.
• Comprehensive training and development opportunities.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement savings plan.