Warmline Operator - Part Time Sunrise Shift - Remote

Overview

This position involves providing non-judgmental, confidential peer support to callers across Oregon during early morning hours.

In Short

• Answer statewide calls offering emotional support.
• Utilize Intentional Peer Support (IPS) techniques.
• Engage in training sessions for service quality improvement.
• Maintain accurate records and data logs.
• Collaborate with Shift Leaders and Supervisors.
• Communicate effectively with team members.
• Participate in statewide conference calls.
• Contribute to a positive mental health environment.
• Work independently yet collaboratively in a supportive team.
• Support others through empathetic listening.

Requirements

• Passionate about mental wellness and peer support.
• Experience in providing emotional support.
• Strong listening and communication skills.
• Ability to work independently and as part of a team.
• Willingness to engage in ongoing training.

Benefits

• Opportunity to make a difference in mental health.
• Supportive team environment.
• Flexible part-time hours.
• Engagement in meaningful work.