Technical Support - Remote

Overview

This position involves providing specialized technical support in a high-security, mission-critical environment, focusing on maintaining classified and sensitive information systems.

In Short

• Provide technical support in a high-security environment.
• Maintain and manage classified information systems.
• Ensure operational readiness and compliance with security protocols.
• Provide guidance, training, and analytic support to personnel.
• Translate complex technical data into clear intelligence products.
• Conduct in-depth research and analysis of adversary capabilities.
• Manage content on intelligence SharePoint sites.
• Support Mission Qualification Training and Program Protection Planning courses.
• Maintain statistical metrics on intelligence requirements.
• Ensure all activities comply with security protocols.

Requirements

• Experience in technical support roles.
• Familiarity with secure networks like SCIF, JWICS, and SIPRNet.
• Ability to handle classified information with discretion.
• Strong analytical skills.
• Excellent communication skills.
• Experience in training and instructing personnel.
• Ability to work in a structured, high-stakes environment.
• Capacity to produce actionable intelligence.

Benefits

• Opportunity to contribute to national security.
• Advance expertise in defense-related technical operations.
• Collaborate with multidisciplinary teams.
• Work in a mission-critical environment.
• Access to training and development opportunities.