Software Licensing Manager - Remote

Overview

This role is responsible for leading the adoption and optimization of a commit-to-consume SaaS pricing model for enterprise accounts, partnering with various teams to maximize customer value.

In Short

• Lead the rollout of the commit-to-consume pricing model.
• Monitor and analyze license utilization and commitments.
• Conduct pre- and post-contract usage reviews.
• Develop internal enablement resources for teams.
• Resolve usage disputes through data analysis.
• Lead monthly account status reviews.
• Standardize customer feedback collection.
• Contribute to quarterly usage evaluations.
• Ensure compliance with contractual terms.
• Support ongoing improvements to customer processes.

Requirements

• Strong analytical skills.
• Hands-on operational expertise.
• Ability to manage complex customer interactions.
• Experience in SaaS pricing models.
• Excellent communication skills.
• Experience in account management.
• Ability to develop training and documentation.
• Proficiency in data analysis and reporting.
• Collaborative mindset for cross-functional work.
• Experience in customer success roles.

Benefits

• Opportunity to influence enterprise software consumption practices.
• Shape customer value from the platform.
• Work with cross-functional teams.
• Develop repeatable frameworks for efficiency.
• Engage in complex problem-solving.