IT Engineer - Remote

Overview

An IT Engineer is needed to manage and enhance the IT infrastructure for a remote-friendly workforce, focusing on identity systems, automation, and user experience.

In Short

• Lead identity access management with SSO and enterprise directory design.
• Optimize IT systems in MacOS environments using MDM tools.
• Handle service desk platforms and ticketing systems.
• Automate IT workflows to reduce manual tasks.
• Administer collaboration tools like G Suite, Slack, and Jira.
• Support end-user needs across devices and networks.
• Deliver onboarding and offboarding experiences for employees.
• Create technical documentation and share best practices.
• Collaborate with vendors for IT issue resolution.

Requirements

• Experience with identity access management systems.
• Proficiency in MacOS and MDM tools like JAMF.
• Knowledge of service desk platforms, preferably Zendesk.
• Skills in scripting and automation tools.
• Familiarity with collaboration tools like G Suite and Slack.
• Ability to support device and networking issues.
• Strong documentation and communication skills.
• Experience in onboarding and offboarding processes.
• Vendor management experience.

Benefits

• Opportunity to work in a fast-moving AI environment.
• Remote-friendly work culture.
• Impactful role in optimizing user experience.
• Collaboration with a dynamic team.
• Potential for professional growth and development.