Implementation Workflow Specialist - Remote

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Workflow Specialist in the United States.

As an Implementation Workflow Specialist, you will lead and manage complex software implementation projects from start to finish, ensuring seamless deployment, adoption, and integration of solutions into client operations. You will collaborate with cross-functional teams, including project managers, technical staff, and end-users, to deliver tailored workflows that optimize efficiency and meet organizational objectives. This role combines technical proficiency, project management expertise, and domain knowledge to guide clients through change management, training, and post-implementation support. You will monitor project performance, troubleshoot issues, and continuously improve processes, ensuring a smooth transition for clients and internal teams. The role offers significant impact on both client satisfaction and operational success in a dynamic, fast-paced environment.

In Short

• Lead end-to-end software implementation projects, ensuring successful planning, execution, and delivery.
• Develop detailed project plans, including scope, timelines, resources, and milestones.
• Collaborate with stakeholders to understand requirements and tailor workflows to meet business needs.
• Conduct training sessions for staff via webinars, in-person, and online platforms, ensuring effective adoption.
• Monitor post-implementation performance, identify areas for improvement, and ensure continuous optimization of workflows.
• Supervise internal teams, providing guidance, mentorship, and accountability for project deliverables.
• Manage travel, expenses, and scheduling to align with client and organizational requirements.

Requirements

• Proven experience in software implementation and project management.
• Strong technical proficiency and understanding of software solutions.
• Excellent communication and collaboration skills.
• Ability to conduct effective training and support sessions.
• Experience in change management and workflow optimization.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple projects.

Benefits

• Opportunity to work on impactful projects with clients.
• Collaborative and dynamic work environment.
• Professional development and training opportunities.
• Flexible work arrangements.
• Competitive salary and benefits package.