Financial Coordinator - Remote

Overview

The Financial Coordinator will support patients on their recovery journey by guiding them through financial inquiries, insurance, billing issues, and payment plans.

In Short

• Act as the primary point of contact for patients regarding insurance and billing inquiries.
• Update and document financial clearance information.
• Research financial options with patients for uncovered services.
• Monitor patient accounts receivable balances.
• Communicate patient financial information to the clinical team.
• Master technology tools like Freshworks and G-suite.
• Maintain patient financial records and respond to messages.
• Contribute to developing new processes for better service delivery.

Requirements

• Passion for customer service.
• Ability to manage a wide range of financial tasks.
• Strong communication skills.
• Experience with financial systems.

Benefits

• Fully remote work opportunity.
• Supportive work environment.
• Opportunities for professional growth.