Billing Manager - Remote

Overview

This position is posted by Jobgether on behalf of Lavender. We are currently looking for a Billing Manager in Canada.

As Billing Manager, you will lead the full revenue cycle management (RCM) function, overseeing a remote team and ensuring smooth, compliant, and efficient billing operations. You’ll take charge of the claims process end-to-end—from submission and payment posting to denial management and escalated client issues. This role blends strategic oversight with hands-on execution, requiring strong medical billing knowledge, leadership experience, and a sharp eye for process improvement. You’ll work cross-functionally with internal teams to ensure high performance and seamless client experiences in a mission-driven environment.

In Short

• Lead, train, and mentor the Billing team, setting clear goals and delivering regular performance feedback.
• Oversee all RCM operations, including claims submission, denial resolution, payment posting, and appeals.
• Monitor and reduce aging accounts receivable, with a focus on 60–120+ day buckets.
• Collaborate with Concierge, Credentialing, and Finance teams to ensure consistent billing workflows.
• Handle complex or escalated billing inquiries with professionalism and empathy.
• Track KPIs, conduct performance reviews, and provide coaching to drive continuous improvement.
• Analyze billing trends, test CPT strategies, and recommend data-informed revenue optimizations.
• Stay current with billing compliance, HIPAA regulations, and payer policy updates.
• Foster an inclusive, high-performance culture that supports collaboration and problem-solving.
• Drive strategic improvements to scale billing operations in line with company growth.

Requirements

• Strong medical billing knowledge.
• Leadership experience in a billing or finance environment.
• Experience with revenue cycle management.
• Ability to analyze and improve billing processes.
• Excellent communication and interpersonal skills.
• Knowledge of HIPAA regulations and compliance.
• Ability to handle complex billing inquiries.
• Experience in performance management and coaching.
• Strong analytical skills and attention to detail.
• Proficiency in billing software and tools.

Benefits

• Remote work flexibility.
• Opportunities for professional development.
• Collaborative work environment.
• Competitive salary and benefits.
• Supportive company culture.