Implementation Specialist - Remote - Provision IAM

Overview

This role is ideal for a technically skilled and client-focused professional who thrives on implementing SaaS solutions and enhancing customer success. You will serve as the bridge between a cutting-edge Identity and Access Management platform and its clients, guiding implementations from initial configuration to full deployment.

In Short

• Partner with clients to understand their requirements and objectives for IAM/IGA platform implementations.
• Configure SaaS-based systems to align with customer-specific needs and business workflows.
• Map data between disparate systems and implement access control policies.
• Perform light querying, scripting, and technical customization to support successful deployments.
• Provide responsive, professional support throughout the implementation process.
• Document client configurations and contribute to best practices, tools, and processes for future implementations.
• Serve as a subject matter expert on the platform and its middleware components.

Requirements

• Strong technical aptitude and the ability to quickly master new systems and concepts.
• Familiarity with at least one programming or scripting language (Java or Groovy preferred).
• Experience in data mapping, light scripting, or system configuration.
• Excellent problem-solving skills, attention to detail, and ability to work independently.
• Outstanding communication skills with experience in customer-facing roles.
• Passion for learning and developing expertise in IAM/IGA technologies.
• Preferred: Experience in IAM, IGA, RBAC, or adjacent technical fields; familiarity with financial services; QA or software testing experience; knowledge of API integration concepts and middleware platforms.
• Must be legally authorized to work in the U.S. and proficient in English, both written and spoken.

Benefits

• Competitive salary: $80,000 – $125,000 annually, based on experience and qualifications.
• Comprehensive company-paid insurance coverage.
• Retirement plan: Simple IRA with company match.
• Remote-first work environment with company-provided equipment.
• Flexible work arrangements supporting work-life balance.
• Opportunities for professional growth, skill development, and subject matter expertise.
• Impactful work contributing to secure, compliant IAM solutions for financial institutions.