Workplace Experience Lead - Remote

Overview

The Workplace Experience Lead is responsible for leading the delivery of services to Procter and Gamble, ensuring client satisfaction, effective team management, and compliance with financial and safety regulations.

In Short

• Lead the Workplace Services team at Procter and Gamble.
• Ensure client expectations are met and exceeded.
• Manage contracts and ensure service delivery at the correct cost.
• Oversee financial operations to meet targets.
• Ensure compliance with health and safety regulations.
• Implement best practice operations for site management.
• Provide training and development for team members.
• Act as the single point of contact for site management projects.
• Maintain relationships with third-party tenants and property owners.
• Report on key performance measurements and achieve targets.

Requirements

• Bachelor's degree in Business Administration, Facility Management, or related field.
• 5+ years of experience in workplace or facility management.
• Strong understanding of workplace design principles.
• Excellent client relationship management skills.
• Experience in change management.
• Proven leadership skills in service delivery.
• Familiarity with sustainability practices.
• Excellent communication and influencing skills.
• Able to generate desired results consistently.
• Ability to manage financial targets and reporting.

Benefits

• Opportunity to work in a leading global company.
• Support for professional growth and development.
• Inclusive work environment.
• Access to comprehensive resources and tools.
• Engagement in meaningful work that shapes the future of real estate.