Receptionist/Workplace Ambassador - Remote

Overview

The Receptionist/Workplace Ambassador is responsible for the internal and external visitor experience, ensuring the highest standards of service and engagement through front-of-house and event services.

In Short

• Provide excellent customer service to internal and external visitors.
• Manage front-of-house services including sign-in, badging, and deliveries.
• Assist candidates and visitors, ensuring a positive experience.
• Maintain high standards of presentation in meeting and event areas.
• Coordinate the setup of meeting spaces according to guidelines.
• Monitor meeting room environments for functionality and comfort.
• Utilize Microsoft Office tools for room bookings and inquiries.
• Work collaboratively with security and janitorial teams.
• Adapt to changing priorities and work in various settings.
• Support other facilities team services as needed.

Requirements

• Excellent verbal and written communication skills.
• Strong customer service orientation and positive attitude.
• Previous experience in hospitality or customer service roles.
• Professional appearance and demeanor.
• Exceptional attention to detail and organizational skills.
• Proficiency in Microsoft Office, especially Outlook and SharePoint.
• Ability to work flexibly and adapt to priorities.
• Strong problem-solving skills under pressure.
• Team player with the ability to work independently.
• Fluent in Italian and English.

Benefits

• Opportunity to work in a dynamic environment.
• Career growth and development opportunities.
• Supportive team culture.
• Exposure to various aspects of facilities management.
• Access to training and resources.