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Facilities Officer - Remote

Posted 2 weeks ago
Customer Service
Full Time
Hong Kong SAR, China

Overview

The Facilities Officer plays a key role in ensuring excellent customer service and efficient office operations within the Corporate Services team at JLL.

In Short

  • First point of contact for clients and employees.
  • Provide excellent customer service via various communication channels.
  • Coordinate meeting room bookings and catering requests.
  • Manage office administration duties and ensure a tidy reception area.
  • Handle telephone switchboard operations.
  • Foster a friendly and productive environment for customers.
  • Liaise with building management and vendors.
  • Perform daily checks of conference rooms.
  • Adhere to procedures and manage client expectations.
  • Support ad hoc duties as requested by management.

Requirements

  • Strong communication skills.
  • Experience in customer service roles.
  • Ability to manage multiple tasks effectively.
  • Proficiency in office administration.
  • Problem-solving skills.
  • Team collaboration abilities.
  • Familiarity with booking systems is a plus.

Benefits

  • Opportunity to work in a global company.
  • Supportive work environment.
  • Professional growth and development.
  • Access to a network of industry professionals.
JJE-Tetris logo

JJE-Tetris

ESF-JLL INSSO (SEZ) is part of Jones Lang LaSalle (JLL), a leading global provider of real estate and investment management services with over 200 years of experience. JLL operates in more than 80 countries, combining world-class services, advisory, and technology to empower clients in the commercial real estate sector. The company is committed to fostering an inclusive and entrepreneurial work environment, where talented individuals can thrive and grow meaningful careers. JLL's mission is to shape a better world by helping clients buy, build, occupy, manage, and invest in a diverse range of properties, while also prioritizing the well-being and development of its employees.

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