Facilities Officer - Remote

Overview

The Facilities Officer at JLL is responsible for providing excellent customer service and supporting the operational needs of the organization, particularly in a high-volume environment.

In Short

• Provide excellent customer service at all times.
• Handle client requests and inquiries promptly and professionally.
• Coordinate meeting room bookings and catering requests.
• Support the Catering team with event planning.
• Maintain the tidiness of reception and meeting areas.
• Manage company vehicle bookings and stationery applications.
• Adhere to procedures while anticipating client needs.
• Work collaboratively and independently in a team environment.
• Communicate effectively in both English and Chinese.
• Participate in additional duties as assigned by management.

Requirements

• High attention to detail in a pressure environment.
• Good customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Strong personal presentation skills.
• Ability to engage positively with diverse stakeholders.
• Experience in customer service or corporate reception preferred.
• Background check with no criminal history.
• Desire to work in a collaborative team setting.
• Willingness to learn and adapt in a dynamic environment.
• Relevant experience in financial or hospitality sectors is a plus.

Benefits

• Annual leave and sick leave.
• Staff referral bonus.
• On-the-job training opportunities.
• Promotion opportunities within the company.
• Comprehensive health insurance coverage.