Sales Support Representative - Remote

Overview

As a Sales Support Representative at JayWay, you will provide outstanding assistance to clients and the sales team, ensuring smooth communication and support that elevates travel experiences.

In Short

• Provide assistance to clients and sales team.
• Ensure smooth communication and fast response times.
• Handle routine tasks and support during staff days off.
• Respond to inbound calls and manage new leads.
• Maintain detailed and organized records.
• Collaborate with team members for service delivery.
• Flexible schedule with a Tuesday–Saturday shift.
• Work from home based in Chile or Mexico.
• Join a diverse team of travel enthusiasts.
• Engage in professional development opportunities.

Requirements

• Must be based in Chile or Mexico.
• Native-level English proficiency.
• Prior customer care or call center experience.
• Flexible availability for evenings and weekends.
• Familiarity with European geography and travel routes.
• Strong organizational and problem-solving skills.
• Detail-oriented and adaptable team player.
• Personal travel experience in Europe is a plus.
• Sales experience is preferred.
• Experience working remotely is a plus.

Benefits

• Competitive pay with performance bonuses.
• Company-funded remote office setup.
• Mentorship and career development resources.
• Annual team gatherings in Europe.
• Wellness support and work-life balance initiatives.
• A supportive and collaborative team environment.