Destination Expert & City Host - Remote

Posted 10 weeks ago

Customer Service

Full Time

Greece

Overview

Join JayWay Travel, a dynamic travel agency, as a Destination Expert & City Host in Athens, where you will reshape the way people experience the city.

In Short

Welcome guests upon arrival in Athens.
Communicate with local partners such as hotels and tour providers.
Prepare guests for their trips before arrival.
Make bookings for various services for guests.
Be available by phone to assist guests throughout the day.
Stay updated on local events and activities.
Provide recommendations for activities and dining.
Contribute to the company's blog and social media content.
Perform customer service duties and gather guest feedback.
Assist with marketing projects.

Requirements

Permanently based in Athens, Greece.
Very good written and spoken English and Greek.
Thorough knowledge and passion for Athens.
Experience in the tourism industry.
Exceptional customer service skills.
Planning and coordination skills.
Problem-solving skills.
Flexibility and adaptability.
Impeccable time-keeping and organizational skills.
Start date: ASAP.

Benefits

Competitive pay.
Comprehensive training and development.
Vibrant and collaborative work atmosphere.
Company laptop provided.
Dedicated wellness budget.
Travel opportunities.
Specialized training sessions in Europe.
Performance bonuses.

JayWay Travel

JayWay Travel is a boutique travel company that has been crafting unique and fully customized travel experiences across Europe since 2006. Recognized in prestigious publications such as Travel+Leisure, the New York Times, USA Today, and National Geographic, JayWay Travel is dedicated to providing exceptional customer service and personalized travel solutions. With a focus on creating memorable journeys for clients, the company is rapidly growing and offers a dynamic work environment for individuals passionate about travel and customer service.

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