Destination Specialist - Remote

Overview

We are seeking a passionate and detail-oriented Destination Specialist who will collaborate closely with the Destination Managers, and be responsible for ensuring that all facets of the destinations in their territory are optimized for success on Viator, as well as our 3rd Party Distribution networks.

In Short

• Ensure that Viator has the premier product offering for the assigned territory.
• Provide key insights into Viator competitiveness in the destination.
• Work closely with operations and Supply Team to monitor key metrics and take corrective action where necessary.
• Carry out regular quality checks, as needed.
• Support wider initiatives on the supply team, outside of the assigned territory.
• Opportunity to represent Viator at trade shows and industry events when required.

Requirements

• At least 1+ years experience in B2B account/territory management type roles, preferably in travel.
• Strong technical background, comfortable working in a fast paced environment.
• Self starter that is capable of managing and prioritizing multiple initiatives to best meet established goals.
• Creative mindset that is inquisitive and consistently looking to improve themselves as well Viator's standing in their territory.
• Passion for excellence and problem solving.
• Proficiency in additional languages a plus.
• Candidates with non-traditional backgrounds are strongly encouraged to apply.

Benefits

• Competitive compensation packages, including base salary and annual bonuses.
• “Work your way” with flexibility to suit your lifestyle.
• Flexible schedule. Work-life balance is ingrained in our culture.
• Donation matching for qualifying charitable donations.
• Tuition assistance for qualified programs.
• Lifestyle benefit for personal spending.
• Travel perks including discounts.
• Employee assistance program for life’s challenges.
• Health benefits with great coverage.