Principal Site Reliability Engineer - Remote

Overview

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.

In Short

• Architect, build, and maintain highly available, fault-tolerant systems using AWS/other services.
• Use Terraform to define infrastructure as code, enabling scalable, repeatable, and secure deployments.
• Continuously review and recommend the design, maintenance, development and implementation of our SaaS production platform solution using Docker and other modern web technologies.
• Set up and enforce guardrails for databases, infrastructure, and applications, ensuring consistency and adherence to best practices.
• Support operationally critical environments using monitoring tools, scripts, and logging.
• Document designs and implementations.
• Design and manage secure networking solutions, including AWS VPCs, and firewalls.
• Partner with SRE and Engineering teams to embed reliability and security best practices into the application life-cycle.
• Collaborate with fellow Engineers, Product Managers, and Quality Assurance Engineers to develop and deliver services that meet or exceed enterprise customer reliability and quality expectations.
• Participate and be effective at pair/mob programming and code reviews, both giving and receiving feedback.

Requirements

• Bachelor’s degree in Computer Science or equivalent years of experience.
• Minimum 5+ years experience working with Java.
• Expert-level proficiency with 5+ years experience in AWS components like EC2, CloudFormation, RDS/Aurora, IAM Roles, etc.
• Expert-level proficiency with 5+ years experience in operating high-availability, fault-tolerant, scalable, distributed software in production.
• 4+ years of systems engineering/administration and/or support experience with web applications, especially J2EE technologies and technologies like Docker, Tomcat, Nginx.
• Understanding of network fundamentals including (TCP/IP, VPN, DNS, SMTP, HTTP(S)).
• Experience with programmatic manipulation of cloud infrastructure such as AWS.
• Scripting and automation skills using common scripting languages like python, bash.
• Experience with network and web application monitoring tools, Datadog is preferred.
• Experience with DBMS (e.g. MySQL, MS SQL, Postgres, RDS), as well as graph databases (Neo4j, ArangoDB).

Benefits

• Virtual first and culturally diverse work environment spanning 8 countries.
• Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions.
• Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement.
• Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match.
• 12 weeks of paid parental leave to bond with your new family member.
• Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.