Junior Salesforce Administrator - Remote

Overview

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

In Short

• Join the Operations team as a Junior Salesforce Administrator.
• Maintain and improve the Salesforce instance and connected systems.
• Handle day-to-day Salesforce operations.
• Work closely with Senior Salesforce Administrators.
• Document internal processes and configuration decisions.
• Create and maintain dashboards and reports.
• Manage third-party integrations.
• Provide user support and address escalated issues.
• Contribute to other projects assigned by the Operations team.

Requirements

• Based in Lisbon.
• Degree or equivalent professional experience.
• Salesforce Administrator Certification (ADM 201) or similar experience.
• 6+ months of experience in a related role.
• Organized and able to manage multiple priorities.
• Motivated to take initiative in a fast-paced environment.
• Eager to solve problems with Salesforce solutions and automation.

Benefits

• Competitive salaries & meaningful equity.
• Private Medical Insurance.
• Life/Risk Assurance.
• Meal Allowance: 8.55€ per day.
• Balance Days (additional paid holidays).
• Paid Annual Leave (22 days).
• Public Holidays (14 days).
• Paid Sabbatical.
• Complete laptop workstation.