Business Analyst / Business Process Reengineering Specialist - Remote

Overview

iTech AG is looking for a Business Analyst /Business Process Reengineering (BPR) Specialist. The BA/BPR Specialist will be responsible for business process reengineering including the distillation of customer ideas into both as-is and to-be workflows and process recommendations and delivering ideas and recommendations as well as achieving buy-in for the fundamental redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality.

In Short

• Responsible for business process reengineering including distillation of customer ideas into both as-is and to-be workflows and process recommendations.
• Work with customers or end users to gather requirements and document issues including leadership in small or medium-sized groups.
• Deliver ideas and recommendations as well as achieve buy-in for a fundamental redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality.
• Rethink existing processes to deliver more value to the customer.
• Support the review of "strategic demands", which identifies and documents the future capabilities required to enact the agency’s vision and mission.
• Responsible for documenting the business processes alignment with the IT modernization efforts.
• Creates and refines complete user stories with acceptance criteria.
• Participates in Agile ceremonies.
• Tests functionality to verify requirements.
• Synthesize ideas into high-level graphics and documents that will be used to brief business stakeholders and senior executives including PowerPoint and Word business cases.
• Elicit Business Requirements, writing user stories, and producing Business Cases.
• Work with IT management, product owners, and business stakeholders to deliver solutions that meet the needs of the business.
• Responsible for helping the government transition from outdated and under-utilized processes and technologies to high-volume transactional processes in a paperless future state.
• Perform other duties as assigned.

Requirements

• 4+ years with demonstrable experience working with customers or end users to gather requirements and document issues including leadership.
• 3+ years of experience gathering and creating Business Requirements, Lean Business Cases, and Functional Requirement documents; researching and documenting Analysis of Alternatives.
• 3+ years of experience facilitating business stakeholder meetings and JAD sessions; engagement with technical teams on requirements.
• 2+ years of experience mapping business processes (BPMN); creating As-Is and To-Be process maps.
• Strong interpersonal skills with a proven track record of providing excellent customer service.
• Experience supporting Federal government programs.
• Excellent writing and communication skills with attention to detail.
• Advanced Microsoft Visio, Word, Excel, and PowerPoint knowledge and skills.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• Flexible working environment.
• Supportive team culture.
• Engagement in impactful projects.