Senior Systems Engineer - Infrastructure - Remote

Overview

The Sr. Systems Engineer, Infrastructure is responsible for supporting iT1 Customers in our 24x7x365 Managed Services Division, providing assistance with support, incident management, problem management, and change management for devices and resources monitored by iT1 Managed Services.

In Short

• Join a leading technology solution provider as a Sr. Systems Engineer.
• Work in a 24x7x365 Managed Services Division.
• Support various operating systems including Windows, Unix, and Linux.
• Manage incident, problem, and change management processes.
• Proactively identify and resolve systems issues.
• Develop and maintain systems documentation.
• Serve as a technical subject matter expert for client environments.
• Participate in client meetings and maintain relationships with leadership and sales teams.
• On-call rotation required.
• Act as an escalation contact for junior engineers.

Requirements

• Bachelor’s Degree in Information Technology or related experience.
• 7+ years of experience in systems engineering.
• Proficient in managing Windows and Linux systems.
• Experience with cloud platforms like Microsoft Azure.
• Familiarity with virtualization technologies such as VMware and Citrix.
• Strong troubleshooting and customer service skills.
• Ability to work independently and follow technical instructions.
• Experience with backup software and network monitoring tools.
• IT consulting experience is a plus.
• Preferred certifications include ITIL, Citrix, and Microsoft certifications.

Benefits

• Health, vision, dental, and life insurance.
• Paid vacation and holidays.
• 401K plan with company match.
• Access to an in-house fitness center.