Associate Strategic Advisor - Remote

Overview

The Associate Strategic Advisor provides personalized, strategic guidance to maximize existing IT investments to ensure desired business outcomes are achieved through technology alignment and technology roadmaps.

In Short

• Act as the primary client advocate ensuring client satisfaction and retention.
• Define and direct IT strategy for medium to enterprise-sized clients.
• Create and deliver bi-annual Strategic Advisor reports and 5-year roadmaps.
• Align technology recommendations with clients’ business goals.
• Host regular meetings with clients and document interactions.
• Implement IT risk management strategies.
• Manage IT budget planning and operations.
• Maintain relationships with C-level contacts.
• Collaborate with Strategic Advisors on account management processes.
• Document technical environments consistently.

Requirements

• Strong oral and written communication skills.
• Effective time management and multi-tasking skills.
• Detail-oriented and organized.
• Passion for problem-solving and continuous improvement.
• General understanding of networking environments.
• Knowledge of Microsoft licensing.
• Excellent customer service skills.
• Strong presentation skills using MS Teams.
• Ability to stay current with technology trends.
• Understanding of ITIL framework and compliance requirements.

Benefits

• Rich medical and prescription plans.
• Dental & Vision coverage.
• Paid holidays and flexible paid time off.
• 401K with Safe Harbor matching.
• Stock Appreciation Rights.
• Company-paid life and disability insurance.
• Mental health support and financial wellness services.
• FSA for medical and dependent care.
• HSA option with compatible medical plan.
• Company-paid training and performance-based bonuses.