Policy Renewal Administrator - Remote

Overview

We are seeking a Policy Renewal Administrator with U.S. Insurance experience to support a U.S.-based insurance brokerage firm specializing in property and casualty insurance.

In Short

• Remote role for South African citizens only
• Work USA hours Mon - Fri from 9am to 6pm EST
• Manage policy renewals and client communications
• Ensure compliance with U.S. insurance regulations
• Provide exceptional customer service
• Analyze client needs for policy adequacy
• Maintain accurate documentation and records
• Handle both simple and complex renewals
• Internet and power backup requirements are mandatory
• Focus on client retention through policy renewals

Requirements

• Experience in U.S. insurance
• Strong communication skills
• Ability to work remotely
• Fixed fibre line with minimum speed of 25 Mbps
• Reliable power backup solution

Benefits

• Work from home flexibility
• Opportunity to work with a U.S. client
• Supportive team environment
• Focus on customer retention