Remote Otter LogoRemoteOtter

Renewals Administrator - Remote

Posted 8 weeks ago
Sales / Business
Full Time
MN, USA
$55,000 - $60,000/year

Overview

The Renewals Administrator will manage renewal opportunities, assist in transitioning renewals to eCommerce, and respond to customer inquiries.

In Short

  • Manage renewal opportunities by creating and processing quotes.
  • Assist in creating new logo and expand quotes.
  • Help transition customers to eCommerce.
  • Maintain high volume of customer contacts via email.
  • Collaborate with Sales, Support, Operations, Legal & Accounting.
  • Respond to customer inquiries regarding quotes, support, and billing.

Requirements

  • High school degree or GED.
  • 1+ years of experience in a similar or administrative role.
  • Experience utilizing G-Suite (GMail, Docs, Sheets, Slides).
  • Strong written and verbal communication skills.

Benefits

  • Base salary range of $55,000 - $60,000/year.
  • Eligible for annual bonus based on performance.
  • Full range of benefits.

CrashPlan

CrashPlan

CrashPlan® is a leading provider of cyber-ready data resilience and governance solutions, designed to empower organizations by safeguarding their critical data. With a comprehensive platform that offers robust backup and recovery capabilities for data stored on servers, endpoint devices, and SaaS applications, CrashPlan serves a diverse clientele, including entrepreneurs, professionals, and businesses of all sizes globally. Their innovative solutions address challenges such as ransomware recovery, data breaches, migrations, and legal holds, ensuring data safety and compliance without disruption.

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