Staff UX Researcher - Remote

Overview

As Ironclad's first dedicated UX Researcher, you'll uncover the needs of legal and business teams navigating complex contract workflows—translating insights into strategic direction that influences product vision.

In Short

• Lead research initiatives across cross-functional teams.
• Partner with product, design, and engineering leaders.
• Lead mixed-methods research including interviews and usability studies.
• Conduct research across diverse product areas.
• Orchestrate research activities and manage logistics.
• Craft compelling narratives presenting findings to stakeholders.
• Help shape research practice and establish frameworks.
• Create systems for capturing and sharing research insights.

Requirements

• 8+ years of user research experience in a B2B SaaS company.
• Deep expertise in diverse research methodologies.
• Ability to work independently across multiple teams.
• Strategic mindset connecting research findings to outcomes.
• Strong facilitation skills and experience leading sessions.

Benefits

• 100% health coverage for employees and 75% for dependents.
• Market-leading leave policies.
• Family forming support through Maven.
• Paid time off - take the time you need.
• Monthly stipends for wellbeing and hybrid work.
• Mental health support through Modern Health.
• Home office setup stipend.
• Pre-tax commuter benefits (US Employees).
• 401(k) plan with employer match (US Employees).
• Regular team events to connect.
• Opportunity to help build the company.