Senior Legal Engineer (Implementation Consultant) - Remote

Overview

Ironclad is the #1 contract lifecycle management platform for innovative companies, helping them manage contracts efficiently to save time and costs.

In Short

• Lead multiple customer implementations simultaneously.
• Advise customers on managing contracts throughout the lifecycle.
• Leverage product expertise to assist customers in building contracting processes.
• Manage customer expectations and address feedback effectively.
• Serve as the internal “Voice of Customer” for product feedback.
• Stay updated on product releases and functionality.
• Identify opportunities to improve implementation processes.
• Respond to customer escalations to inspire confidence.

Requirements

• 5+ years in professional service or consulting with software companies.
• Passion for learning new technologies.
• Capability to build relationships with customers and manage expectations.
• Ability to navigate complex organizational structures.
• Curiosity about customers’ goals and values.
• Familiarity with CLM and legal ops processes.
• Experience adapting quickly to growing organizations.
• Alignment with Ironclad’s values: Drive, Intent, Integrity, and Empathy.

Benefits

• Private Medical Insurance.
• Dental Insurance.
• Vision Insurance.
• Monthly wellness stipend.
• Monthly phone allowance.
• One-time home office setup stipend.