Payer Maintenance Coordinator Lead - Remote

Overview

The Payer Maintenance Coordinator Lead at iRhythm plays a crucial role in managing payer contract data and ensuring the operational success of the revenue cycle, while collaborating with various internal stakeholders to improve healthcare outcomes.

In Short

• Lead the payer maintenance team in operational performance.
• Manage payer contract data and ensure configuration accuracy.
• Oversee work distribution and team-level escalations.
• Audit payer data entries for completeness and accuracy.
• Collaborate with cross-functional teams to resolve data issues.
• Support EHR and provider onboarding processes.
• Maintain and track team metrics using scorecards.
• Assist in training new team members.
• Identify trends and recommend solutions for performance improvement.
• Represent the payer maintenance function in meetings.

Requirements

• At least 5 years of experience in payer maintenance or healthcare billing.
• Familiarity with denial codes and claims adjudication workflows.
• Proficient in Microsoft Excel and Salesforce.
• Detail-oriented with strong organizational skills.
• Strong verbal and written communication skills.
• Ability to multitask and lead projects.
• General supervisory experience is a plus.
• Bachelor’s Degree in Healthcare Administration or related field.

Benefits

• Competitive salary package.
• Medical, dental, and vision insurance.
• Paid holidays and vacation time.
• 401K with company match.
• Employee Stock Purchase Plan.
• Annual organizational events.
• Diverse and inclusive work environment.